Join For Free Or Go Premium At Just $95/Year And Enjoy Exclusive Benefits Made Just For You
Serena Hotels has just unveiled something truly special, the Serena Prestige Club, a loyalty program designed to recognize and reward every stay, every meal, every moment.
Designed with the frequent guest and Serena enthusiast in mind, this loyalty program is all about recognition, exclusive experiences, and meaningful rewards across 33 Serena destinations in 8 countries.
Two Paths, One Promise: Rewarding You Always
Whether you’re booking your first Serena stay or you’ve been returning for years, there’s now a tailor-made way to earn and enjoy:
Serena Prestige Club Global – Free to Join
- Simple, seamless, and rewarding from your very first stay.
- Earn points from rooms, dining, spa, and more.
- Redeem for nights, meals, spa treatments, even laundry.
- Tiered benefits: Classic, Gold & Platinum; each one more rewarding than the last.
- 1 Point = $1 spent (excluding taxes)
Serena Prestige Club Plus – Premium Perks at $95 a Year
- A subscription-based upgrade for guests who want a little extra, every time.
- Up to 50% off dining, depending on group size.
- Special room rates, spa, laundry, and day-use discounts.
- Thoughtful benefits that add sparkle to your stay.
All This, In Your Pocket
The newly launched Serena Global Prestige Club App is your key to it all.
Register instantly and receive your digital card.
Book directly and earn points.
Redeem rewards seamlessly.
Track your membership progress and access exclusive promotions.
Thoughtful Extras, the Serena Way
This isn’t just about points, it’s about experiences. Depending on your tier and location, members enjoy:
- Room upgrades and tropical welcome treats.
- Early check-ins, late check-outs.
- Swedish massage on arrival.
- Signature experiences like lakeside breakfasts, night game drives, and beachside bubbly mornings.
(Note: Some experiences require a minimum stay and are subject to availability.)
Valid Across 8 Countries
Your benefits follow you across Serena Hotels in Kenya, Tanzania, Uganda, Rwanda, Mozambique, Pakistan, DR Congo, and Tajikistan.
Whether it’s a business trip in Nairobi, a coastal escape in Zanzibar, or a safari in the heart of the Mara, the Serena Prestige Club ensures you’re always treated like a VIP.
Ready to Join? Call: +254 737 595 905
or
Email: prestigeclub@serenahotels.com
For more information, visit www.serenaprestigeclub.com
From the thoughtful rewards to the seamless app experience, this loyalty program feels like a natural extension of what Serena has always stood for, elegant hospitality with a personal touch.
Your journey to recognition and reward begins here. Join today and enjoy more of the moments that matter.
